During the current economic climate your professionalism and efficiency will differentiate you from your competitors. Developing better relationships with your existing customers
results in increased sales due to anticipating customer needs, cross selling of other products and identifying profitable customers.
Effective targeted marketing campaigns
Creating targeted marketing campaigns aimed specifically at customer needs enables you to reach prospective customers and retain existing customers. Measure campaign performance and view these results in a report.
Build customer loyalty
It costs more to acquire a new customer than it does to retain an existing customer. Track and store every interaction with every prospect or client. This gives you the ability to provide suitable services to your customers
Bridge the gap between you and your customer
Customer needs can change significantly. Having customer information at your fingertips and being able to share that information across your organisation will enable you to meet these ever changing requirements
Hosted on site or in the clouds
Vigence offer three deployment methods. All deployment methods have their own benefits.
On-Site is based at your company’s site, and managed by your own employees providing complete control over your entire customer relationship management environment.
Hosted is easy, quick, and affordable. With hosted CRM, all hardware and software is maintained by Vigence at our data centre. This means no capital outlay and we can get you up and running in no time.
Dynamics CRM Online, as with the Vigence Hosted Service, but this is hosted on Microsoft's Servers